What should I do if I see termites, mud tubes, or possible wood damage?
Take clear photos if it is safe, avoid disturbing the area, and contact the office for an inspection, report, or treatment assessment.
Helpful answers
Property questions should have a clear starting point.
These are practical answers to common termite, pest-control, moisture, crawl-space, and recurring-service requests.
Can you provide a termite or moisture letter for a real-estate transaction?
Yes. Share the property address, requested document, and deadline, along with your role in the transaction.
How long is a termite letter good for?
Ask the office to review the report or letter, inspection date, and your lender or closing team's requirements. The acceptable age and any need for updated documentation depend on the transaction; do not assume a fixed validity period.
Ask about closing documentationDo you serve North Carolina?
No. DeTect serves Virginia properties only. Virginia's Eastern Shore and Williamsburg are available only by office-confirmed appointment.
See Virginia service areasWhat does a termite treatment cost?
Typical termite treatment is $695–$1,195, depending on the property's size and foundation type—crawl space, slab, or basement. Final scope and pricing are confirmed after a property assessment.
Request treatment scope and pricingDoes my termite warranty transfer when I sell?
Yes. DeTect honors the remaining contract when the new owners sign a new warranty in their own names and a clear letter report is provided (required). Contact the office to review the paperwork and arrange signup; transfer is not automatic. Your written agreement controls.
Request warranty reviewHow does the 5%-better fair-price promise work?
For eligible repair or treatment work, we will beat a qualifying comparable written estimate by 5% or more—or explain the scope difference before authorization.
See full fair-price termsDo you provide recurring pest-control service?
Monthly and quarterly pest-service options are available for homes, rentals, and property portfolios. Call or request service for pricing.
Request a pest-control planCan you help with crawl-space moisture, wood rot, or soft floors?
We assess the reported condition and plan appropriate moisture management, repairs, vapor barriers, dehumidification, insulation, or treatment. Repair and treatment work is handled by DeTect personnel, not home inspectors.
What if I have a question after service?
Questions about completed service? Contact the office with the property address, service date, and helpful photos. We will review the concern under the applicable written scope, service agreement, and warranty terms.
Request completed-service helpWhat should property managers include when requesting service?
Include the address, unit or building, concern, access constraints, and best point of contact.
Is Sewer Scope available through DeTect?
Sewer Scope available through BrickKicker or DeTect — one call to our office. Both brands sell the same Sewer Scope report.
Explore Sewer ScopeHow do I contact the team after hours?
Text photos 24/7. This is a submission option, not a promise of an immediate or 24-hour response. Office hours are Monday–Friday, 9 AM–5 PM. Send details and photos to 757-285-5788.
Ask the office