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For homeowners who see termites or mud tubes
What to do when you see termites or mud tubes: six practical first steps.
A visible termite concern deserves a calm, property-specific response. Start by documenting what you are seeing and noting where it is located.
Property details
A practical first-response checklist
Have these details ready when you contact the office.
- Take clear photos only if it is safe to do so.
- Note the exact location, such as crawl space, foundation, framing, trim, or exterior area.
- Avoid disturbing or removing visible evidence before the team understands the condition.
- Have the property address and any closing or transaction deadline ready.
- Share whether the concern is active, newly noticed, or connected to a prior report.
- Ask which inspection, report, letter, or treatment service fits the property.
Service approach
The service path starts with the documented concern and can include termite, WDO, report, treatment, or follow-up options.
Condition-first service for termite, moisture, pest, crawl-space, repair, and property-management requests.
Service path
Termite & WDO service path
The report, treatment scope, paperwork, and follow-up options are confirmed around the property and the documented concern.
Scheduling details
Bring the right details to your request.
- Property address and best contact
- Photos, timeline, and access details when available
- The service question you need organized