Your request. Your information.

Online service requests

When you choose “Send request to office,” the form sends your name, phone or email, property address, selected service, preferred timing, estimate information, and property details to this site’s server at /api/request. If you arrived from an older request link, its reference code may be included so the office can identify it. The server uses Microsoft 365 to send the request to admin@detecttermite.com, with a copy in the office mailbox’s Sent Items. Online submission does not require your own email app.

The browser keeps only a request digest, random reference, status, and expiry in session storage for up to 24 hours to reduce duplicate requests; it does not save your name, contact details, address, or message there. The server’s duplicate and rate-limit guards are temporary process memory, not a permanent request database. The request email is processed by Microsoft 365 and retained under the office’s mailbox policies. An accepted-for-sending response is not proof of inbox delivery and does not book an appointment; the office must confirm the appointment details. If you do not hear back, call or text the office.

Email, text, and copy alternatives

You can instead prepare a draft in your own email or text app, or copy the request manually. Those draft actions do not submit the form to the site’s server or send email or text automatically. You choose whether to send using your own provider. If online submission fails or acceptance cannot be confirmed, the form keeps your entries on the current page and offers other ways to contact us. Check with the office before sending a duplicate if a request may already have been accepted.

Information shared with the office

Your name, property address, contact information, requested service, and photos help the office respond. Do not send payment-card details, Social Security numbers, or other sensitive personal information through this form, text, or email. The online form does not upload attachments; send helpful photos or written estimates through your own email or text app.

Website analytics

Website analytics may help us understand page visits and use of call, text, email, review, and request links. The website does not send your form entries, message text, photos, email address, or phone number to analytics. Short campaign codes may identify the source of a visit; other request-link details are excluded.

Contact Detect Termite and Services LLC

Also doing business as The BrickKicker of Hampton Roads.

9605 Granby St, Norfolk, VA 23503
Office: 757-583-4444 · Mon–Fri, 9 AM–5 PM
Text scheduling / photos: 757-285-5788
admin@detecttermite.com